Hundreds of passengers stranded at Gold Coast Airport due to IT outage

🕘 Posted on: February 27, 2023 | Last updated on: November 23, 2024
Hundreds of passengers stranded at Gold Coast Airport due to IT outage - Trending Topics

On Monday morning, many airlines experienced travel mayhem due to a technical issue at Gold Coast Airport. Although the issue has been rectified, the aftereffects are anticipated to endure the whole day for check-in, bag drop, departures, and arrivals. Passengers are being warned to anticipate delays because an IT problem has prevented access to the check-in and bag-drop systems, forcing personnel to physically check passengers in. At 10am, there had been an impact on a total of 27 aircraft (16 departures and 11 arrivals). According to Gold Coast Airport, four of the planes have subsequently landed, three have left, and two have been diverted to Brisbane Airport. Although the check-in systems are now fully functional, the outage is still having an impact on the flow of traffic. Anybody who has a reservation for a flight leaving Gold Airport today is urged to get in touch with their airline immediately for flight information. he Overnight power outage was the root cause of the IT breakdown. Chris, a traveller celebrating his delayed 60th birthday, told Sunrise that he had been at the airport for more than four hours, starting at four in the morning. He said that the employees, who were also waiting for additional information, had spoken with the hundreds of passengers waiting just inside the airport doors very little. We're simply sitting pretty since we can't check in or check online, he said. Although inbound flights have continued to land, it is probable that the postponed outgoing flights will cause a disruption to aircraft landing schedules throughout the nation.

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