Instagram down Users say DMs not working

The outage on Wednesday started at 1:20 a.m. EST, or 11:50 a.m. in India, according to Downdetector.

Users in India and other countries claim that Instagram fell down on Wednesday, making it impossible for them to send direct messages (DMs) on the photo and video sharing platform.

Others asserted that the problem just affected DMs and that the rest of the app was operating well. Instagram started having problems at 1:20 a.m. Eastern Standard Time (EST), or 11:50 a.m. in India, according to Downdetector, a company that offers consumers real-time information about the condition of websites and services.

We want to unite people through their shared interests. And just to refresh your memory, Mosseri continued, "in order to do that, we're focused on three things: motivating people to express themselves, assisting people in finding what they love, and igniting connections between people around what they find.

It is hoped that this new, "simpler," version will put more of an emphasis on these three aspects, he said in his conclusion.