AGL selects Microsoft and partners for the CDR platform

Worked along with a number of Microsoft partners, governmental organisations, and outside SaaS suppliers.

In order to provide consumers with Consumer Data Right (CDR) services, AGL Energy has worked with Microsoft to create a cloud-powered data platform.

In order to comply with CDR regulations, AGL decided to create its own platform utilising the Microsoft Cloud. Along the way, it also worked with a number of Microsoft partners, governmental organisations, and other software-as-a-service providers.

As the guardians of our customers' private information, AGL CTO Hugh Fahy remarked, "It's essential that we have a platform in place to permit a secure exchange of their data on the CDR marketplace."

"Our team's considerable knowledge with the Microsoft Cloud, our alliance with Microsoft, and our collaboration with other external partners enabled AGL to construct a versatile, economical, and compliant CDR platform in just 12 months and within the regulatory timeline."

In order to give customers more control over their data by letting them decide who to share it with and how to use it, the Australian government enacted the CDR in August 2019.

According to the regulations, consumer data can only be exchanged securely through an automated data technology system that is strictly regulated by the Australian government between accredited industry suppliers (such as energy companies) and accredited third parties (such as comparison websites).

The CDR was expanded to cover the energy sector in July 2020 after being introduced to the banking industry.

One of the first three energy retailers, AGL, was mandated to have a functional and compliant CDR solution in place by November 15, 2022, to support consumer requests to share their data with authorised third parties.

Because of the way its service is built, AGL can scale it to meet the predicted rise in demand from customers who want to share their energy data and shop around in the CDR ecosystem.

If AGL agrees to become an accredited data recipient, the solution might also allow it to seize prospects for future growth (ADR).

These opportunities include enticing more clients to sign up for AGL's Virtual Power Plant programme and providing clients with personalised services like machine learning and artificial intelligence capabilities for bill forecasting, management, and smoothing; data integrations with open banking; and suggestions for more effective energy use.

Microsoft Australia and New Zealand (A/NZ) enterprise lead Jo Dooley said, "We're happy to have helped AGL's data transformation project with a secure, scalable, and compliant solution in the cloud." "Microsoft is committed to assisting other organisations in understanding their CDR obligations and implementing their own cutting-edge solutions,"